Norwegian Cruise has been 'silent' since abandoning elderly woman who suffered stroke, family says - Morelos Diario

Norwegian Cruise has been ‘silent’ since abandoning elderly woman who suffered stroke, family says

The son-in-law of an 80-year-old cruise passenger who suffered a stroke on a Norwegian Cruise Line-sponsored tour of an African island and was left to seek out her means again to the US has slammed the corporate for failing to take accountability for “fully” abandoning the aged lady — or return any of his or his spouse’s many calls.

“Norwegian’s been silent,” Kurt Gies advised The Put up on Wednesday, refuting the cruise line’s claims that its crew supported his mother-in-law Julie Lankoff and as a substitute “fully deserted this individual in want.”

Gies mentioned that he and his spouse, Lana, turned involved about his mother-in-law once they observed that an Apple AirTag that they had been utilizing to trace her was nonetheless on the island of São Tomé and Principe regardless that the ship had departed for its subsequent cease.

Julie Lenkoff, 80, returned house to the US on Sunday after she was allegedly deserted by a Norwegian Cruise Line ship. Jill and Jay Campbell

He mentioned they tried to name the cruise line 15 totally different occasions over the course of two days, however they didn’t obtain a response.

Thankfully, within the meantime, Lenkoff was in a position to join with eight different passengers who had been left behind from the identical cruise when their non-public tour ran late.

The opposite passengers had been in a position to name the Gieses to allow them to know they had been together with her.

Gies mentioned that it was solely then that they discovered that Lenkoff — who saved up about $20,000 for her “large dream journey” on the cruise round Africa — collapsed whereas on a tour of the island.

She skilled “numbness and weak point” throughout her proper aspect, and when she got here to, Gies mentioned she couldn’t communicate English and was solely speaking in French.

Kurt Gies and his spouse, Lana Wilken-Gies, mentioned they obtained a name final Wednesday that her mom had suffered a medical emergency on board the ship making a 20-day voyage throughout Africa. Fb/Kurt Gies

Lenkoff was transported to a neighborhood hospital, however was discharged simply 24 hours later, at which level the vessel had left with out her.

She had no solution to get again on the ship or be a part of her household again within the US as a result of she had left her bank cards again on the vessel as cruise ship personnel had instructed, Gies defined.

He additionally denied Norwegian’s claims that its medical staff had assessed Lenkoff earlier than the ship docked at São Tomé and Principe.

In its assertion, Norwegian claimed its coverage is to “contact the visitor straight, as we’d not have the authority to share any medical particulars with anybody else with out their expressed consent.”

Lenkoff was touring the island of São Tomé when she reportedly began struggling imaginative and prescient and reminiscence loss. Fb/Kurt Gies

“We tried to name the visitor a number of occasions, and as we had been unable to achieve her, we labored straight with our port brokers in São Tomé and Principe, an African island nation, to obtain updates concerning the visitor,” the cruise line claimed.

The group took care of Lenkoff for 3 days, Gies mentioned, however had deliberate to satisfy again up with the ship when it was scheduled to dock in Gambia on Easter Sunday.

The Gieses then organized for Lenkoff to fly from Africa to Portugal, Portugal into Toronto, Canada, and from Canada into San Francisco.

They wished to get her first-class tickets to make sure she remained snug as a result of they nonetheless didn’t know what her situation was — however the flight to Lisbon was out of first-class tickets.

“We had been very involved,” Gies mentioned, claiming there “might have doubtlessly been catastrophic penalties.”

Jay Campbell was seen escorting Lenkoff by means of the streets of the Central African island. Jill and Jay Campbell

However Lenkoff was in a position to make it house on Sunday, and is now recovering on the Stanford College Medical Heart in Palo Alto, Calif., the place Gies mentioned she suffered from an extra stroke.

“She is aware of she’s in peril,” Gies mentioned of his mother-in-law, whom he mentioned is “usually very unbiased.”

Medical doctors now say it seems she suffered a “vital stroke and potential coronary heart assault” throughout the journey.

Gies claimed that his mother-in-law was in good well being earlier than the journey, having lately recovered from COVID.

Lenkoff is recovering on the Stanford College Medical Heart in Palo Alto, Calif., earlier than she will be able to return house to Eugene, Ore. Fb/Kurt Gies

“She simply wished to expertise the world,” he mentioned, noting that he and his spouse at the moment are “eternally indebted and grateful” to the Campbells.

“They’ve turn out to be a part of our household and I’ve by no means met them.”

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